Privacy Notice

Numo, Inc. (“we”, “us”), doing business as Numo, is the data controller for the personal data collected through the Numo app and website. This notice explains what data we collect, how we use it, and your rights.

• Account data: email address, authentication details, and profile information needed to create and secure your account.
• Financial inputs: balances, paycheck amounts, savings goals, bill names/amounts/due dates, and expenses you enter. We do not connect to your bank.
• Usage data: app interactions, feature usage, and device identifiers to help us improve the service.
• Support data: messages and metadata you send when contacting support.

• To provide the Numo budgeting and spending-planning service.
• To authenticate you and keep your account secure.
• To respond to support requests and improve the product.
• To send essential service updates and, where permitted, product news.

We process your data on the basis of performing our contract with you (account and service provision), our legitimate interests (security and product improvement), your consent (where you opt in to marketing communications), and legal obligations.

• Service providers: hosting, analytics, authentication, and support tooling subcontractors bound by confidentiality.
• Paddle: our Merchant of Record for subscription management, payments, tax compliance, and invoicing. Paddle processes the data needed to complete transactions.
• Professional advisers: legal, accounting, or compliance advisers when required.
• Authorities: when required by law or to protect our rights and users.

We keep your account and financial data while your account is active. If you delete your account, we remove or anonymise your data within 90 days, except where we must keep it longer for legal or tax reasons.

Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal data, and to receive a copy in a portable format. You may also object to processing and withdraw consent where it was the basis for processing.

To exercise your rights, contact us at support@numo.app. We aim to respond within one month.

We use appropriate technical and organisational measures, including encryption in transit, access controls, and secure hosting, to protect your data.

We use essential cookies to keep you signed in and maintain your session. Where we use analytics or marketing cookies, we will ask for your consent and provide a way to manage preferences.

We may update this notice from time to time. The latest version will always be posted here with the updated date.